Culture48728381663 28/10/2025
Stellar Service, Great Itinerary
From the moment we started at the pier to the moment we got on the bus back to Hanoi, we felt very well taken care of. I really want to emphasize that staff was incredible. Everyone made this as relaxing and enjoyable an experience as possible. Nam in particular made us feel welcome and helped adjust the menu to fit our needs, sitting down with us, offering alternatives, and checking in to ensure everything was to our satisfaction.
We did a 3D/2N cruise, and this was absolutely worth it. The second day we set off on a smaller vessel with the few other guests who stayed two nights, and these activities were less crowded than the first day's activities - naturally, already being in the Bay, there was more time to travel farther. It was lovely to make friends as we did the second day's activities. All guests were positive and open to chatting, but spending more than one night made it possible to see familiar faces as more than just ephemera along the way.
Activities were an appropriate length of time, not feeling too short, while also not absorbing the whole day. Down time was well spaced, and the itinerary had a good balance of activities and relaxation. Add-on fees were transparent and reasonable, and I never felt like I had to keep a guard up or watch out for tourist trap tricks. The boat felt luxurious and high quality, and the meals matched appropriately (though probably two levels too fancy for what we were used to!).